Radio and television never sleep. And neither do we!
Fortunately, because of the reliability and ease-of-use of our products, most of our support requests are not emergencies. But if you do have an off-air emergency and need immediate technical assistance, call Telos Alliance 24/7 Support on +1 (216) 622-0247 at any time.
Standard technical support hours are Monday through Friday, 9:00 AM until 5:00 PM Eastern time in the US (GMT-5).
For Radio call +1 (216) 622-0247.
For Television call +1 (717) 735-3611.
Want faster service? Complete the Support Form which allows us to help identify your product and expedite your inquiry *.
For radio products, activate your 5-year warranty by registering your products here.
Television products include a standard 2-year limited parts and labor warranty.
Click here for general contact information.
* You can also email us directly:
For Radio: email@example.com
For Television: firstname.lastname@example.org