iQ6 SIX-LINE TELCO GATEWAY IN DEPTH
Six line of crystal-clear caller audio. One easy RJ-45 connection.
A multi-line phone system that connects to your console with just one cable? Smooth, detailed caller audio — even from cellular callers? That’s iQ6, the no-hassle Telco gateway for Axia mixing consoles.
iQ6 plugs right into Livewire® AoIP network networks, saving money and time by eliminating the cost and labor of old-fashioned discrete I/O, cabling, and soldered connectors. All connections to and from the iQ6 system — receive and send audio, hybrid control, mix-minus for six phone lines, even connections to VSet6 phone controllers and included PC-based call-screening software — travel over a single skinny CAT-5 cable. Setup is simple: Plug it into your Axia network, do some fast web-based configuration, and voila! you’re taking calls.
The photo above shows a complete Axia iQ console system, with QOR.32 console engine, iQ6 Talkshow system, and iQ control surface with onboard phone controller. Control of both iQ6 hybrids and Status Symbols information icons are right on the mixer’s surface.
You can also pair iQ6 with Telos Vset phones and their full-color, high-contrast display screens. iQ6 is extremely flexible: You can connect up to 12 control devices at once — phones, PCs, or console controllers — to take charge from nearly anywhere. Separate Send and Receive level meters for each hybrid are conveniently located right on the front panel for extra monitoring confidence.
How does iQ6 sound? Like a Telos, of course! Inside, two of our most advanced hybrids handle up to six POTS phone lines. Those hybrids are equipped with Digital Dynamic EQ and adjustable smart-level, symmetrical wide-range AGC by Omnia to keep callers sounding clean, clear, and spectrally consistent call after call. An adjustable caller override lets you dial-in just the right amount of call ducking. Our subtle, inaudible pitch-shifter helps prevent open-speaker feedback. And conference linking lets you set up high-quality conferencing between callers at the touch of a button — no external equipment needed.
The iQ6 front panel is simple and informative, with separate send and receive meters for each hybrid, a Program-On-Hold audio presence indicator, a high-resolution OLED display for setup, and navigation keys for quick front-panel adjustments.
The back panel likely looks much different from any other phone system you’ve seen. There are no discrete audio I/O, GPIO, PoH or output connections — the RJ45 connection to your Axia Livewire network handles all of that. Like its brother, the Telos Hx6, iQ6 connects directly to 6 POTS lines.
On-Console Control
iQ6 connects directly to Axia mixing consoles using Livewire IP-Audio to eliminate the cost and complexity of old-style inputs, outputs, and mix-minuses. IP-Audio networking technology provides the ideal way to integrate broadcast phones into the on-air console. Users enjoy seamless console integration, with phone controls right on the board so that talent can dial, answer, screen, and drop calls without ever diverting their attention from the console. Information about line and caller status can be displayed right on the console as well, with Telos Status Symbols icons that communicate line and caller status at a glance — ensuring that phone segments are always smooth and error-free.
There are plenty of other advantages to melding phones with consoles. Like ease of installation: IP-Audio consoles with built-in phone controllers don’t need any additional wires or connections. Their control signaling, caller audio and backfeeds ride on the network connection that’s already there. Bringing caller audio into the IP-Audio domain makes it routable like any other audio source. And since the console now communicates directly with the phone hybrid, mundane tasks such as mix-minus generation, starting recording devices, and playback of recorded off-air conversations can all be automated. All of which means faster, more precise phone segments — since operators’ eyes never need to leave the console.
VSet6 Phone Controllers
For off-console control, iQ6 works with functional, easy-to-use Telos VSet6 six-line phone controllers. Their big, colorful VGA LCD displays with animated high-contrast Status Symbols make fast work of call screening, queue placement and other tasks; built-in controls for profanity delay and record devices round out its useful toolset.
VSet6 is an IP-based phoneset that also connects to Axia networks with a single Ethernet connection. There’s almost no learning curve; VSet phones work like traditional Telos controllers, with calls selected, held, and dropped in the way to which operators have grown accustomed. Easy VSet controls let talent manage incoming lines, lock calls on-air, start an external recording device, and take a queue of calls to air sequentially, for precise management of multi-call interviews or conferences. Next Call functionality speeds workflow for producers, screeners, and talent. The LCD display delivers detailed line status, caller information, caller ID, time ringing-in or on-hold, and even comments entered in the included Xscreen screening software. A built-in address book and call history log round out VSet6’s features. Each VSet6 has its own web server for easy remote configuration and software upgrades.
Broadcast Bionics XScreen Call-Screening Software Included
XScreen software comes with every iQ6 Engine purchase and provides call control, call screening, data capture, and chat functionality enabling you to quickly answer, screen, and route calls using multiple PC clients. The cloud-based database keeps a log of calls and provides further alert and directory functionality.
XScreen can record and manage caller audio (Livewire systems only) and can additionally act as a softphone for talking to and screening callers directly through a USB headset or soundcard on your XScreen client PC.
XScreen is available in free (Lite) and full (subscription) versions. When you install XScreen for the first time you will receive a 90-day free trial license for the full version. After 90 days you can continue to use the full version with an annual subscription, or use the reduced, Lite functionality free of charge. Please download your XScreen software from www.xscreen2.com.
NeoGroupe
NeoGroupe offers NeoScreener, a call management solution that interfaces Telos NX12, NX6, IQ6, VX, HX6, 2x12 and 2101 systems, allowing for line control and database lookup using caller ID. The solution can interface to NeoWinners which is NeoGroupe’s contest management software. It is designed for radio and television stations that need to manage their flow of incoming phone calls.
NeoScreener also handles external inputs, like SMS, Website, iPhone. Database driven, it enhances the phone-call workflow. With NeoScreener, call screeners can easily welcome calls and present them to the Talent on a specific display. Visit www.neogroupe.com to learn more.