First, we broke the matrix. Now, we’re putting Intercom in the Cloud.
New to the Telos Infinity family is Telos Infinity® Virtual Intercom Platform (VIP), the first fully featured Cloud-based intercom system. It delivers sophisticated comms virtually, making Cloud-based media production workflows available on any modern device, whether it be a smartphone, laptop, desktop, or tablet, through an HTML5 browser or our Android and iOS App. Users can even use third-party control devices, like Elgato’s Stream Deck®, to control Telos Infinity VIP. Now, you can harness Telos Infinity IP Intercom’s award-winning performance, scalability, ease of integration, and operational/cost efficiencies anywhere—At Home, On-Premises, Site-to-Site, or in the Cloud.
Telos Infinity VIP
Cost-Efficient - Less Maintenance, Infrastructure, Space Required
Scaleable - Pay for Only What you Need
Ease of Use – Virtual Panels on Familiar Devices (Smartphone, Computer, Tablet)
Workflow Flexibility - At Home, On-Prem, Site-to-Site, In the Cloud
Reliable, Proven Cloud Workflows
Flexible Deployment Options
TelosCare™ PLUS Service Option for Premium Service & Support
Meeting users where they are on the path toward virtualization, Telos Alliance offers several deployment options for VIP, which scales to suit users’ varying requirements, from a few remote smartphone VIP instances to an enterprise solution requiring hundreds of instances.
On-Prem – Use Telos Infinity VIP hardware appliance or your own server for on-prem installations.
Integrated – For both On-Prem or Cloud versions, Telos Infinity VIP can be integrated with Telos Infinity hardware comms, or any third-party intercom or audio subsystem using AES67 or SMPTE 2110-30 connectivity.
Cloud Server – Software for supported Cloud platform installations. A complete communications infrastructure in the Cloud with connectivity options for integration with third-party Cloud-based and On-Prem audio subsystems.
Telos Alliance has partnered with Vizrt to release Telos Infinity® Virtual Intercom Platform (VIP) on Viz Now, a tool for automating deployments of live productions in the cloud. Viz Now is a software-as-a-service (SaaS) portal hosted by Vizrt. It enables anyone involved in live productions – even non-technical staff – to deploy templated and pre-configured end-to-end live production capacity quickly and easily at a click through its intuitive user interface. For more info, visit: https://www.vizrt.com/products/viz-now
A Cloud-Based Intercom Platform: Delivering a ‘soft’ version of Telos Infinity IP Intercom to any HTML5 compatible device with onboard audio or to our Infinity VIP App on compatible Android and iPhone devices
Fully-featured 'Virtual' Intercom Platform
Based on Multi-Award Winning Telos Infinity IP Intercom hardware system with identical features and functions
VIP Server can be deployed in Public or Private Cloud VPCs
Telos Infinity VIP Server Appliance option for 'On Premise' system with integrated AES67 / SMPTE ST2110 LAN connectivity
Users can access virtual panels via any device (PCs, Phones, Tablets) with a compatible HTML5 browser or with our Telos Infinity® VIP App on compatible Android and iOS devices.
Scalable and agile system supports remote production workflows of any size
Built-in four-wire Cloud-to-Cloud and Cloud-to-Ground interconnectivity using onboard VIP Infinity Link VoIP codec. New! As of June 2023 V2.4 software update, VIP Infinity Link now supports NDI V5.5 and variable bitrate OPUS and Unicast AES67.
Outright buy, Subscription and Software as a Service purchasing options
Secure and encrypted panel connectivity
Telos Infinity VIP Android and IOS Phone App is available for download; enhance your VIP flexibility from the Google Play or Apple App Store on respective Android and iOS devices.
Hardware control option using Elgato Stream Deck application
NEW! In the June 2023 V2.4 software update, we’ve added the ability to remote control Telos Infinity VIP using Telos Infinity hardware Intercom Panels. Now you can connect an MP-16 or DP-16 Rack or Desktop Panel to a VIP-16 Virtual Panel, bringing comprehensive hardware control to your Virtual Intercom world. The update is backwards compatible with all previously sold Infinity hardware
Telos Infinity Virtual Intercom Platform In-Depth
Panels on same VIP server maintain AES67 multicast structure
Panels use same distributed DSP architecture as HW
‘4-wires’ using AES67 Unicast, Opus via virtualized ‘Link’ codec and NDI V5.5
Users ‘invited’ to connect to panel via secure VIP Beacon Server
On Prem or Cloud deployment – Public or Private
Hardware control interface support – Stream Deck etc.
Container management using Portainer (standard install)
Scalability supporting systems of any size
VIP Server Software – Required for On Prem or In Cloud
Optional VIP Server Appliance (On Prem) - Linux Microserver
Range of VIP Panels (4, 8, 16, 36 Key) – priced per unit
VIP Link Gateway (OPUS/NDI <> LW+ AES67) – two sizes (8 and 16 mono channel)
TelosCare PLUS is mandatory
Highly Advised Telos Support Options
SAAS Pricing via GV AMPP, VizRt and other selected partners
16 Channel Virtual Link Gateway ‘onboard’ – Free of Charge
Free of charge Elgato Stream Deck plug-in
Panel API support for 3rd party and customers own control options
Grass Valley AMPP native integration
VizRt Viz Now native integration
Partnerships with Panasonic Kairos and Ross Production Cloud
Connectivity and Security
WebRTC (Web Real-Time Communication) enables real-time communication in the browser without the need for plug-ins or other requirements
Encryption is a mandatory feature of WebRTC (SHA-256 bit)
DTLS (Datagram Transport Layer Security) is used to secure all data transfers between panels in browsers and the VIP server
SRTP (Secure Real-Time Transport Protocol) is used to secure audio streams between panels in browsers and the VIP server
Uses ICE (Interactive Connectivity Establishment) framework and STUN (Session Traversal Utilities for NAT) and TURN (Traversal Using Relays around NAT) servers are used to establish and maintain connections between VIP panels and VIP server
Encryption includes the signaling mechanism and audio streams
While peer-to-peer connections over UDP are preferred, a TURN server should always be available to make the connection between a panel and the VIP system when needed
Infinity VIP Server Software
Infinity VIP 16 Device (Server 16D) License key: For use with any VIP Server platform deployment option. Includes Infinity Dashboard
Each ‘16D’ purchase adds 16 Docker Container capacity to VIP Server platform
Multiply the number of ‘16D’ licenses to build larger VIP systems
The first installed ‘16D’ license activates System Management, Authentication, Licensing and Invitation Server Tools
The first Server activation includes 1x free VIP Link 16 Gateway (not part of the 16 Docker container count)
Includes Beacon Server for connection management
Infinity VIP Panels
Four different Infinity VIP Panels – 4, 8, 16 and 36 Key
Each Panel comprises 3x Shift pages, Mic and LS Mute, all supported Infinity key modes and colors
Each panel uses 1 Docker Container
Infinity VIP Link Gateway
Two Virtual Link Gateway products: 8 and 16 codecs
Replicates functionality of hardware Link Gateway / used for LAN, WAN and On Cloud subsystem connectivity
Typical AWS EC2 Instance Specifications (subject to AWS Product Type):
a. C5.xlarge 8 VIP Panels and 1 x VIP Link 16
b. C5.2xlarge 8 VIP Panels and 2 x VIP Link 16
c. C5.2xlarge 16 VIP Panels and 1 x VIP Link 16
d. C5.4xlarge 16 VIP Panels and 2 x VIP Link 16
e. C5.4xlarge 32 VIP Panels and 1 x VIP Link 16
A typical VIP system requires 1 core per 8 panels and 2 cores per 16 Link Codecs and 12GB storage
Standard VIP Cloud (and hardware server) system includes the following:
a. VIP Server. Manages connections to VIP Panels, includes Nginx WEB server
b. VIP Link. The Link provides external audio I/O connectivity.
c. VIP Panel. The Panel container provides a connection point for an intercom user (number determined by customer at time of order) d. Infinity Dashboard. Dashboard is a configuration tool required to set up and manage the intercom system
e. Portainer Docker Container Management f. Beacon Panel Access Manager
Additional System Requirements: Instance must have access to the following
a. https://Ubuntu.com: for Ubuntu updates
b. https://quay.io: Telos Alliance container repository
b. SSH TCP 22 "SSH Admin" (optional, manual config and administration)
c. UDP 7001-7016 "Link (External Audio)"
d. HTTP "Web Server unsecured" (optional)
Telos strongly suggests the installer has a working knowledge of the following technologies:
Support and Professional Service help is available from Telos Alliance
a. AWS EC2 Dashboard
b. AWS EC2 instances
c. AWS Security Groups
d. AWS Elastic IP e. AWS network interfaces
f. Docker containers
g. Ubuntu Command line interface
h. Ubuntu 20.04 LTS Linux (and future Ubuntu LTS versions)
For non-AWS Cloud installations, please contact Telos Alliance for assistance
Telos Infinity VIP Server Appliance Specifications:
INF-VIP Server Appliance: The VIP Server Appliance is an industrial-class, rock-solid one rack unit hardware device that comes standard with dual Gigabit Ethernet ports and dual-redundant internal power supplies with automatic switching for complete peace of mind.
Auto-sensing power supplies, 90VAC to 240VAC, 50 Hz to 60 Hz. 100 Watts.
Supports both LAN and WAN dual Network connections for internal LW+ AES67 / SMPTE ST2110-30 subsystem integration and onboard Web Server for VIP connectivity.
VIP Server Appliance comes preloaded with Infinity VIP-Server software installation, so that only the required VIP device licenses need to be added.
Requires at least one (up to a max of four) licenses for VIP-Server-16D and the intended number of Panels and Link Gateways.
Rackmount, 1RU / 19"
Linux OS (version may change subject to product development)